Operations
Operations addresses the entire client value chain, encompassing the supply
chain (inbound logistics, procurement, inventory management and warehousing,
manufacturing, outbound logistics and distribution) as well as sales and
marketing, demand management and business management processes.
In larger projects, Operations consultants usually work together with
colleagues from the "enabling" disciplines of People
and Information Management
to provide holistic solutions to client business problems.
In the South African context, there is still a significant market demand for
operational improvement and much of our work revolves around business process
improvement, or optimisation, to drive higher levels of operational performance
via reduced cycle times, improved internal efficiencies and greater integration
with both customers and suppliers.
e-Business is fundamentally changing the rules, expectations and speed of
business and the Operations Discipline now routinely incorporates appropriate
automated or "enabled" solutions for clients.